State Farm® Insurance Agent Kristy Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennifer
June 8, 2026
5
out of
5
rating by Jennifer
"I really love this company.They really work with you.They have great prices and just the most awesome hospitality.And if you can't figure it out , they will especially when it comes to electronics lol and when I say that , I mean you're beacon or app on phone"
We responded:
"Thanks so much for the amazing review, Jennifer! We really appreciate your support here in Texarkana . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
stacey pardue
June 5, 2026
5
out of
5
rating by stacey pardue
"The entire staff is great. I have had my insurance needs met with Kristy Smith for many years. I would never think of leavimg to go anywhere else."
We responded:
"stacey, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Madison Whisenhunt
June 4, 2026
5
out of
5
rating by Madison Whisenhunt
"I have used this firm of State Farm for years. The ladies at this location are always helpful, friendly, and knowledgeable."
We responded:
"Thank you for taking the time to leave such a great review, Madison. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Valerie Beggs
May 19, 2026
5
out of
5
rating by Valerie Beggs
"I received a fast and easy quote with a great rate."
We responded:
"Thank you so much for the 5-stars, Valerie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kristy Smith’s Team anytime."
Samantha Eckersen
May 19, 2026
5
out of
5
rating by Samantha Eckersen
"Everyone was very nice and helpful! A big thank you to Jamie who was incredible and helped me understand and get everything I needed to get started with State Farm! Highly recommend talking to her if you are looking for insurance!"
We responded:
"Wow, thank you for the 5-star review, Samantha! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Kenley Martinez
April 24, 2026
5
out of
5
rating by Kenley Martinez
"JAMIE IS GREATTTTT!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kristy Smith’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Texarkana ."
Frank Pryor
April 4, 2026
5
out of
5
rating by Frank Pryor
"I checked 3 different car insurance places before I made it State Farm. They have lower prices for half of what the other places. I’ll stick with these guys as long as humanly possible!!"
We responded:
"Thank you so much for the 5-stars, Frank! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Brianna Carter Gresham
March 26, 2026
5
out of
5
rating by Brianna Carter Gresham
"They are always so kind and helpful!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kristy Smith’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Katie Kaiser
March 16, 2026
5
out of
5
rating by Katie Kaiser
"Helpful! Answered my questions and got my insurance set up quickly after moving to a different state!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Kristy Smith’s Team. "
Alexandria Jones
March 13, 2026
5
out of
5
rating by Alexandria Jones
"Emily Gatlin is amazing! She’s knowledgeable, responsive, and truly cares about helping her clients find the best coverage. She made the whole process easy and stress-free. It’s refreshing to work with someone who is both trustworthy and dedicated to making sure you feel confident about your insurance. Highly recommend working with her!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kristy Smith’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Texarkana ."
Aliyah A
March 13, 2026
5
out of
5
rating by Aliyah A
"This place is amazing! The people are very knowledgeable and beyond nice. Wonderful customer service. Emily is a great rep to work with!"
We responded:
"Wow! Thank you, Aliyah! Its reviews like this one that makes the Kristy Smith State Farm team proud of what we do. Feel free to come by or give us a call if we can help with anything further. "
Allie Toler
February 26, 2026
5
out of
5
rating by Allie Toler
"Big Thanks to Peyton for helping us with our insurance. She was able to save us $100 a month with the same coverages we had with another company on our vehicles! Highly recommend the ladies at Kristy Smith’s office."
We responded:
"Thank you for the fantastic review, Allie! We are always here to help with your insurance needs here in Texarkana . "
Alicia Matthews
February 25, 2026
5
out of
5
rating by Alicia Matthews
"Fast Friendly and affordable 💕"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Georgia Alderson
February 25, 2026
5
out of
5
rating by Georgia Alderson
"This is the best insurance, & absolutely have the best staff for workers. They go above & beyond to make sure you get what you need, or want. I couldn't ask for a better insurance agency. I'm even gonna be using them for my house coverages as well."
We responded:
"Thanks so much for the amazing review, Georgia! We really appreciate your support here in Texarkana . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
John Winfrey
February 6, 2026
4
out of
5
rating by John Winfrey
"My experience was pleasant the agent was very professional at all time and patient I didn't feel rushed at anytime."
We responded:
"John, thank you for your kind 4-star rating! We appreciate your feedback and are happy to hear you had a pleasant experience with State Farm Agent Kristy Smith’s Team! "
Roenee Clark
February 5, 2026
5
out of
5
rating by Roenee Clark
"I got a great rate with Jamie at StateFarm, absolutely love her and Ms. Barbara"
We responded:
"Thanks so much for the amazing review, Roenee! We really appreciate your support here in Texarkana . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Bobby Johnson
January 23, 2026
5
out of
5
rating by Bobby Johnson
"Had an EXCELLENT experience with Jamie CSR who went the EXTRA MILE on my automobile policy and got me the info I needed in a more than prompt PROFESSIONAL manner !!! Kuddos to her … top notch professionalism!!!"
We responded:
"Thank you so much for the 5-star rating, Bobby! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Victoria Drysdale
January 23, 2026
5
out of
5
rating by Victoria Drysdale
"Peyton was great with explaining so many details, she helped me save over $100 monthly & helped me switch over smoothly. She gave me more info on different services they offered, but didn't push it on me. Just great customer service overall. 10/10 Experience, 10/10 recommend!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kristy Smith’s Team. "
Tammy Mcdowell
January 23, 2026
5
out of
5
rating by Tammy Mcdowell
"Jamie is great to work with—super diligent, responsive, and always happy to help with my home and auto policies. She makes the whole process easy. Highly recommend!!"
We responded:
"Thank you so much for the 5-stars, Tammy! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Carla Lewis
January 15, 2026
5
out of
5
rating by Carla Lewis
"Thank you Emily and Mrs. Barbara!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Kristy Smith’s Team. "
Katie Wilson
December 12, 2025
5
out of
5
rating by Katie Wilson
"Just want to give a shout out to Peyton for being a big help in getting us insurance on our cars and house! She answered questions we had and made sure our coverages were exactly what we needed. Highly recommend Peyton & the team at Kristy Smith State Farm!"
We responded:
"Thank you, Katie! We are so happy Peyton was able to help you have a positive experience with your auto insurance!"
Malory Smith
December 1, 2025
5
out of
5
rating by Malory Smith
"After using Farmer’s Insurance for several years and having a bad experience, I contacted Kristy Smith’s State Farm Agency. Emily Gatlin was super helpful; she helped me get a lower rate, and specifically went over my policy with me. She recommended using the Drive Safe & Save. Even after I forgot to install it for over a week, she took the time to contact me and remind me, when she did not have to! Emily has been easy to talk to and is very thorough!"
We responded:
"Thank you, Malory, we are so excited to have you in the State Farm family and glad Emily was able to help provide you with the coverages you need!!"
Celida Montoya
November 24, 2025
5
out of
5
rating by Celida Montoya
"I had a great experience working with Sebastian from State Farm. He helped one of my homebuyer clients get the best quote out of all the options we reviewed. I really appreciate his knowledge, speed, and professionalism in handling everything so smoothly. He also speaks Spanish! I’ll definitely continue recommending him to future clients—thank you, Sebastian, for taking great care of us!"
We responded:
"We are so happy to hear you had a great experience with Sebastian for homeowners insurance! We appreciate you and are happy to be your good neighbor!"
Justin Jones
November 19, 2025
5
out of
5
rating by Justin Jones
"I’ve been with Kristy for years!! They always help me with whatever I need, is always very professional and goes above and beyond. It’s a great agency!!"
We responded:
"Thank you, Justin! We’re so grateful for your loyalty over the years and your kind words. It’s wonderful to hear that Railey has been there to support you with professionalism and dedication. Our team is committed to going above and beyond for our customers, and it’s rewarding to know we’re achieving that with you. Thanks for being a valued part of our State Farm family! - Kristy"
Maria Barrera
November 1, 2025
5
out of
5
rating by Maria Barrera
"Sabestiam help me bundle Home and Auto exvcellet customer service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied and were able to bundle auto and home insurance at Kristy Smith State Farm! If you ever have any questions or need assistance, we’re here to help! "