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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Allie Toler

Allie Toler

February 26, 2026

5  out of  5
rating by Allie Toler
"Big Thanks to Peyton for helping us with our insurance. She was able to save us $100 a month with the same coverages we had with another company on our vehicles! Highly recommend the ladies at Kristy Smith’s office."
We responded:
"Thank you for the fantastic review, Allie! We are always here to help with your insurance needs here in Texarkana . "
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Alicia Matthews

February 25, 2026

5  out of  5
rating by Alicia Matthews
"Fast Friendly and affordable 💕"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Georgia Alderson

February 25, 2026

5  out of  5
rating by Georgia Alderson
"This is the best insurance, & absolutely have the best staff for workers. They go above & beyond to make sure you get what you need, or want. I couldn't ask for a better insurance agency. I'm even gonna be using them for my house coverages as well."
We responded:
"Thanks so much for the amazing review, Georgia! We really appreciate your support here in Texarkana . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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John Winfrey

February 6, 2026

4  out of  5
rating by John Winfrey
"My experience was pleasant the agent was very professional at all time and patient I didn't feel rushed at anytime."
We responded:
"John, thank you for your kind 4-star rating! We appreciate your feedback and are happy to hear you had a pleasant experience with State Farm Agent Kristy Smith’s Team! "
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Roenee Clark

February 5, 2026

5  out of  5
rating by Roenee Clark
"I got a great rate with Jamie at StateFarm, absolutely love her and Ms. Barbara"
We responded:
"Thanks so much for the amazing review, Roenee! We really appreciate your support here in Texarkana . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Bobby Johnson

January 23, 2026

5  out of  5
rating by Bobby Johnson
"Had an EXCELLENT experience with Jamie CSR who went the EXTRA MILE on my automobile policy and got me the info I needed in a more than prompt PROFESSIONAL manner !!! Kuddos to her … top notch professionalism!!!"
We responded:
"Thank you so much for the 5-star rating, Bobby! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Victoria Drysdale

January 23, 2026

5  out of  5
rating by Victoria Drysdale
"Peyton was great with explaining so many details, she helped me save over $100 monthly & helped me switch over smoothly. She gave me more info on different services they offered, but didn't push it on me. Just great customer service overall. 10/10 Experience, 10/10 recommend!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kristy Smith’s Team. "
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Tammy Mcdowell

January 23, 2026

5  out of  5
rating by Tammy Mcdowell
"Jamie is great to work with—super diligent, responsive, and always happy to help with my home and auto policies. She makes the whole process easy. Highly recommend!!"
We responded:
"Thank you so much for the 5-stars, Tammy! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Carla Lewis

January 15, 2026

5  out of  5
rating by Carla Lewis
"Thank you Emily and Mrs. Barbara!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Kristy Smith’s Team. "
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Katie Wilson

December 12, 2025

5  out of  5
rating by Katie Wilson
"Just want to give a shout out to Peyton for being a big help in getting us insurance on our cars and house! She answered questions we had and made sure our coverages were exactly what we needed. Highly recommend Peyton & the team at Kristy Smith State Farm!"
We responded:
"Thank you, Katie! We are so happy Peyton was able to help you have a positive experience with your auto insurance!"
Profile photo of Malory Smith

Malory Smith

December 1, 2025

5  out of  5
rating by Malory Smith
"After using Farmer’s Insurance for several years and having a bad experience, I contacted Kristy Smith’s State Farm Agency. Emily Gatlin was super helpful; she helped me get a lower rate, and specifically went over my policy with me. She recommended using the Drive Safe & Save. Even after I forgot to install it for over a week, she took the time to contact me and remind me, when she did not have to! Emily has been easy to talk to and is very thorough!"
We responded:
"Thank you, Malory, we are so excited to have you in the State Farm family and glad Emily was able to help provide you with the coverages you need!!"
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Celida Montoya

November 24, 2025

5  out of  5
rating by Celida Montoya
"I had a great experience working with Sebastian from State Farm. He helped one of my homebuyer clients get the best quote out of all the options we reviewed. I really appreciate his knowledge, speed, and professionalism in handling everything so smoothly. He also speaks Spanish! I’ll definitely continue recommending him to future clients—thank you, Sebastian, for taking great care of us!"
We responded:
"We are so happy to hear you had a great experience with Sebastian for homeowners insurance! We appreciate you and are happy to be your good neighbor!"
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Justin Jones

November 19, 2025

5  out of  5
rating by Justin Jones
"I’ve been with Kristy for years!! They always help me with whatever I need, is always very professional and goes above and beyond. It’s a great agency!!"
We responded:
"Thank you, Justin! We’re so grateful for your loyalty over the years and your kind words. It’s wonderful to hear that Railey has been there to support you with professionalism and dedication. Our team is committed to going above and beyond for our customers, and it’s rewarding to know we’re achieving that with you. Thanks for being a valued part of our State Farm family! - Kristy"
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Maria Barrera

November 1, 2025

5  out of  5
rating by Maria Barrera
"Sabestiam help me bundle Home and Auto exvcellet customer service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied and were able to bundle auto and home insurance at Kristy Smith State Farm! If you ever have any questions or need assistance, we’re here to help! "
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sydney Gardner

October 29, 2025

5  out of  5
rating by sydney Gardner
"I worked with Emily Gatlin to get my car insurance set up, and she was absolutely amazing! She made the whole process quick, easy, and stress-free. Emily took the time to explain my options, helped me find the best coverage for my budget, and answered all my questions with patience and professionalism. You can tell she truly cares about her clients and goes above and beyond to make sure you’re taken care of. Highly recommend Emily if you want someone who’s knowledgeable, friendly, and genuinely helpful!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Thalia Corina

Thalia Corina

September 16, 2025

5  out of  5
rating by Thalia Corina
"Sebastian gave me the best rate I could find. He has great customer service experience he has a lot of patience and provides a lot of information that helped me take the best decision on my policy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Kristy Smith State Farm! If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Reygan Victoria

Reygan Victoria

August 1, 2025

5  out of  5
rating by Reygan Victoria
"I had a great experience with State Farm—Kristy Smith, thanks to Emily Gatlin! She was super helpful, friendly, and made everything easy to understand. Emily took the time to answer all my questions and made sure I got the coverage that was right for me. Highly recommend working with her if you’re looking for great service!"
Profile photo of Logan Jenkins

Logan Jenkins

August 1, 2025

5  out of  5
rating by Logan Jenkins
"Decided to make the jump to Kristy Smith State Farm and I have had the best experience. Peyton has worked with me on all of my vehicles, camper, life and health insurance. State Farm was able to beat prices I had received from other companies! They are always there to help me with my needs and answer any questions I may have. I highly recommend giving them a chance to work with you on your insurance."
We responded:
"Thank you Logan, we are so happy to take care of your auto and homewners insurance needs!"
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Kayleigh Moreland

August 1, 2025

5  out of  5
rating by Kayleigh Moreland
"What is normally an anxiety-inducing and daunting task for me, was made a pleasant experience by Emily G! She makes the insurance process very straightforward and is very knowledgeable. She helped to answer any of my questions and I would definitely recommend her in the future."
We responded:
"Thank you Kaleigh, we are so happy you had a great experience with our office and especially Emily! Your satisfaction is our top priority and we hope to continue to support your insurance needs."
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Santiago B

July 25, 2025

5  out of  5
rating by Santiago B
"First time talking with an agent at State Farm and it went great. Sebastian was very professional. He showed us different options for home and car insurance. Would definitely recommend you speak with him if you need help figuring out what kind of insurance you need."
We responded:
"Thank you for the great review and we are so happy Sebastian was able to help you with your auto and homeowners insurance! We look forward to seeing you again and helping with your insurance needs!"
Profile photo of Ezequiel Barrera

Ezequiel Barrera

June 18, 2025

5  out of  5
rating by Ezequiel Barrera
"Sebastian was great! He was friendly and answered all of my questions to help me find the right coverage. Thanks!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service on your homeowners insurance at Kristy Smith State Farm! If there is anything else we can do for your insurance needs, just let us know!"
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Sara Shields

June 16, 2025

5  out of  5
rating by Sara Shields
"Emily was extremely sweet and very helpful in answering all of my questions. I haven’t always had a pleasant experience talking with insurance agents, but she went above and beyond for me. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Kristy Smith State Farm. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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avery matthews

June 16, 2025

5  out of  5
rating by avery matthews
"Big thank you to Emily G! She’s friendly, professional and got me a great price! 10/10 would recommend!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gaye Yates

April 7, 2025

5  out of  5
rating by Gaye Yates
"Brenda went above and beyond to help me with my insurance policy needs today. I highly recommend her and the team at Kristy Smith’s office."
We responded:
"Hi Gaye, thank you so much for the kind words! We're thrilled to hear that Brenda provided you with such outstanding support. We strive to go above and beyond for our customers, and we’re so happy you felt that care. We've appreciated the opportunity to handle your family's insurance needs for so many years. We truly appreciate your recommendation and support of our team! - Kristy"
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Yasmin López

March 20, 2025

5  out of  5
rating by Yasmin López
"Im really grateful to agent Brenda Montoya she was helpful to us to move our insurance, she made sure we knew exactly everything we needed to know and answered all our questions. She was patient with us. Thanks for your help Brenda!"
We responded:
"Thank you, Yasmin, for your kind words and 5-star review! We’re so glad to hear that Brenda provided you with the support and guidance you needed during your insurance transition. At Kristy Smith State Farm, we pride ourselves on clear communication and exceptional service, and we’re happy Brenda was able to assist you every step of the way. If you ever have any more questions, we’re always here to help! - Kristy"